Terms of service

Terms of Service

Last Updated: [September 6, 2026]

Welcome to binabazar. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

In these Terms, "we," "us," and "our" refer to Binabazar, and "you" or "customer" refers to any person who accesses or uses our website or purchases our products.

1. Account Terms

You may be able to create an account to make purchases and access certain features of our website.

When creating an account, you agree to:

  • Provide accurate, complete, and current information.

  • Keep your account information updated.

  • Maintain the confidentiality of your login credentials.

  • Be responsible for activity occurring through your account.

  • Notify us promptly if you believe your account has been accessed without authorisation.

You must not use another person's account without permission.

We reserve the right to suspend or terminate accounts that contain false information, are used fraudulently, violate these Terms, or otherwise pose a risk to our business or customers.

You may contact us at aditya60815@gmail.com if you believe your account has been compromised.

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement under applicable Indian law.

If you are under the applicable age of majority or otherwise unable to legally enter into contracts, you should use our website only with the involvement and permission of a parent or legal guardian where required by law.

3. Pricing and Payment

All product prices displayed on our website are listed in Indian Rupees (₹) unless otherwise stated.

Prices, discounts, offers, and promotions may change at any time without prior notice. However, changes will not affect an order that has already been accepted by us, except where correction is required due to an obvious pricing or technical error.

Applicable taxes, shipping charges, or other fees will be displayed where applicable before you complete your purchase.

We may accept payments through payment methods made available on our website, including:

  • Credit and debit cards

  • UPI

  • Net banking

  • Wallets

  • Cash on Delivery, where available

  • Other payment methods offered at checkout

Payments may be processed through third-party payment providers. We do not generally store complete payment-card information on our own systems.

If a payment fails, is reversed, disputed, or is identified as potentially fraudulent, we may cancel or hold the associated order.

4. Product Descriptions and Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices, availability, and other information displayed on our website are accurate and up to date.

However, minor variations may occur, including differences in:

  • Product colour due to screen settings

  • Packaging or labelling

  • Dimensions or appearance

  • Product specifications

  • Manufacturer packaging

We do not guarantee that every product image or description will appear exactly the same on every device.

If a product is materially different from its advertised description, your rights under applicable Indian consumer-protection laws and our applicable return/refund policy will apply.

5. Product Availability

Products displayed on our website are subject to availability.

We may limit quantities, discontinue products, modify product specifications, or remove products from our website at any time.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate solution, which may include cancellation and refund where applicable.

6. Order Placement and Acceptance

When you place an order on our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an automated confirmation acknowledging that we received your order. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept or decline an order for legitimate reasons, including:

  • Product availability

  • Incorrect product or pricing information

  • Payment issues

  • Suspected fraud or unauthorised activity

  • Shipping restrictions

  • Technical errors

  • Violation of these Terms

An order will be considered accepted when we confirm acceptance or otherwise process the order for fulfilment, subject to applicable law.

If we cancel an order after payment has been received, we will initiate an applicable refund through the relevant payment method or another appropriate method.

7. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe displayed on our website or communicated to you.

Delivery times are estimates and may vary due to factors outside our reasonable control, including:

  • Courier delays

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Incorrect or incomplete addresses

  • Remote delivery locations

  • Government restrictions

  • High-volume periods

  • Other unforeseen circumstances

You are responsible for providing an accurate and complete shipping address and contact information.

Once an order has been dispatched, you may receive tracking information where available.

If an order is delayed, lost, damaged, or incorrectly delivered, please contact us at aditya60815@gmail.com so that we can investigate and assist you.

Nothing in these Terms is intended to exclude any rights you may have under applicable consumer-protection laws.

8. Returns, Replacements and Refunds

Our return, replacement, cancellation, and refund procedures are described in our Refund and Return Policy.

Depending on the product and circumstances, eligibility may be subject to conditions such as:

  • The product being unused or in acceptable condition

  • Original packaging being retained where required

  • Proof of purchase

  • Reporting damaged or incorrect products within the applicable timeframe

  • Product-specific return restrictions

Certain products may not be eligible for return where permitted by applicable law, including products that are personalised, perishable, hygienic, or otherwise unsuitable for return.

If you receive a damaged, defective, incorrect, or materially different product, please contact us at aditya60815@gmail.com as soon as reasonably possible with your order details and relevant information.

Refunds, where approved, will generally be processed through the original payment method or another appropriate method.

Nothing in this section limits rights available to consumers under applicable Indian law.

9. Order Cancellation

You may request cancellation of an order before it has been dispatched, subject to our cancellation policy and applicable law.

Once an order has been dispatched, cancellation may no longer be possible, and you may instead need to follow our applicable return/refund process.

We may cancel an order where reasonably necessary, including because of:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment problems

  • Suspected fraud

  • Incorrect shipping information

  • Technical errors

  • Unavailability of delivery services

If we cancel an order for which payment has already been received, an applicable refund will be initiated.

10. Prohibited Uses

You agree not to use our website or services:

  • For any unlawful or fraudulent purpose.

  • To violate any applicable Indian or other applicable law.

  • To impersonate another person or entity.

  • To provide false or misleading information.

  • To interfere with the operation or security of our website.

  • To attempt unauthorised access to our systems.

  • To introduce viruses, malware, or other harmful code.

  • To scrape, copy, reproduce, or exploit website content without authorisation.

  • To conduct unauthorised automated activities or data collection.

  • To abuse promotional offers, discount codes, refunds, or other customer benefits.

  • To place fraudulent or intentionally misleading orders.

  • To engage in activity that could harm our business, customers, service providers, or website.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

11. Intellectual Property

Unless otherwise stated, the content available on our website, including:

  • Logos

  • Brand names

  • Product descriptions

  • Graphics

  • Images

  • Website design

  • Text

  • Videos

  • Icons

  • Software

  • Other materials

is owned by or licensed to binabazar and may be protected by applicable intellectual-property laws.

You may use our website for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use or integrate with third-party services, including payment processors, delivery companies, analytics providers, advertising platforms, and other service providers.

We may also provide links to third-party websites.

We are not responsible for the content, availability, security, or privacy practices of third-party websites or services that we do not control.

Your use of third-party services may be subject to their own terms and policies.

13. Disclaimer

We aim to provide a reliable and convenient shopping experience. However, to the extent permitted by applicable law, we do not guarantee that:

  • Our website will always be available or uninterrupted.

  • The website will always be error-free.

  • Every product will remain continuously available.

  • Website information will always be completely free from typographical or technical errors.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded under applicable Indian law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, binabazar and its owners, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or products, except where such liability cannot legally be excluded.

Where permitted by law, our liability relating to a particular product or transaction will be limited to the amount actually paid by you for that product or transaction.

This limitation does not apply to liability that cannot legally be limited or excluded under applicable law, including applicable consumer-protection rights.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless binabazar, its owners, employees, representatives, and service providers from claims, losses, liabilities, costs, or expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of our website

  • Your fraudulent or unauthorised activity

  • Your violation of another person's rights

  • Information you provide that is false or misleading

This section will apply only to the extent permitted by applicable law.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, website, or applicable legal requirements.

The updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law and Indian Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and the jurisdiction of statutory consumer forums or other competent authorities, disputes arising from or relating to these Terms or your use of our website shall be subject to the jurisdiction of the competent courts located in [New Delhi, Delhi, India].

Nothing in this clause is intended to prevent a consumer from exercising any mandatory legal right or remedy available under applicable Indian law.

19. Contact Information

If you have questions, concerns, complaints, or requests regarding these Terms or your order, please get in touch with us:

Store Name: binabazar
Owner/Contact Person: [Aditya Sethi]
Email: aditya60815@gmail.com
Phone: 8595336921
Business Address: Sector-16 Rohini, Delhi, India
For order-related enquiries, please include your order number and the email address or phone number associated with your order where appropriate.

20. Entire Agreement

These Terms, together with our Privacy Policy, Refund/Return Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of our website and services, subject to applicable law.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Thank you for shopping with binabazar.